Every parcel is infused with positive energy — meant to arrive just as intended.
We pour the same heart into packing and delivering your order as we do creating each piece, ensuring it travels quickly and safely to your side. Here you may view our complete shipping notes.
Destinations
Virtually our products can be shipped to all countries around the world except for those products with restrictions or impossible to be shipped at certain destinations. If your order is impossible to be shipped, we will contact you.
Order Processing
All orders are processed within 3 business day (Monday through Sunday, excluding public holidays). You'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
Shipping Rates & Delivery Times
All items are in stock and ship within 3 business day unless otherwise noted.
Standard Shipping: Delivered within 7-10 business days. Shipping is free on orders over $60.
Expedited Shipping: Choose expedited shipping at checkout for delivery within 5-7 business days.
The shipping cost on our products vary with the type, location and shipping method, you selected. You can view the shipping cost on the description page for each product and in the checkout step.
Tracking Your Order
Orders are processed and shipped within 1 business day after payment is received. Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order anytime at Track My Order.
Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier's system.
Questions?
Our team is here to help.
Email info@karma-elements.com
Tel: +852 6778 1555
Tobuyer Co., Ltd d/b/a Karma & Elements
Unit 2, 9/F., One Mong Kok Road Commercial Centre,
1 Mong Kok Road, Kowloon, Hong Kong
Or visit our Contact Page — we typically respond within 1–2 business days.
This Shipping Policy should be read alongside our Return Policy, Privacy Policy, and Terms of Service. Any disputes arising from shipping are subject to the binding arbitration provisions in our Terms of Service.